Roadside Assistance Overview
Keeping your business running 24 hours a day with MobiloVan. We understand the importance of avoiding downtime, which is why our MobiloVan has you covered.
- Free 24/7 support for Mercedes-Benz vans
- Up to 30 years cover - so in every practical sense your van is covered for life.
- Rapid response - We'll be with you within 60 minutes (on average).
- Rapid repair - around 80% of Mercedes-Benz vehicles are repaired roadside.
- Priority workshop service - If we cannot get you moving roadside, we promise to prioritise your vehicle within the workshop, providing you with regular updates. If any parts are needed they will be ordered with express delivery.
- Replacement vehicle (subject to availability)
- Technical breakdowns that immobilise the van are covered.
- U.K and Europe-wide cover - you can rely on MobiloVan across 44 countries in total.
As long as you have adhered to the service schedule and the van's latest service was with an authorised Mercedes-Benz Dealer, even if it is out of warranty you can call Mobilo Van.
To request roadside assistance from the UK, please dial 00800 3777 7777
If you experience difficulties with the above number, please dial +44 (0) 207 660 9991
Our technicians will be with you as quickly as possible. With the right expertise and Mercedes-Benz GenuineParts you will soon be on your way again. And should it take a little longer to repair your vehicle, you can keep on the move thanks to the wide-ranging Mercedes-Benz mobility services.
*The figures are based on the dealerships average statistics from 01/07/2013 to 30/09/2013.
** Availability from Mercedes-Benz warehouse, Milton Keynes.
± Figure shown relates to Mercedes-Benz Trucks only.
Throughout the UK and Europe, you can count on us at any time. 24 hours a day. 365 days a year. We are always close by and can be with you quickly. A dense Europe-wide service network makes this possible – with approximately 3,000 authorised Mercedes-Benz Dealers.