Mercedes-Benz Truck & Van NI Tel: 028 9009 8613

Maximise Uptime

Intelligent, real-time monitoring that keeps your truck on the road where it belongs.

Making your truck even more efficient, reliable and safe.

Mercedes-Benz Uptime is a revolutionary telediagnosis system.  It monitors your truck in real-time, detecting critical conditions at an early stage. Data is shared automatically with Mercedes-Benz so we can alert you to anything that needs attention, providing optimal repair solutions in good time.  Mercedes-Benz Uptime can prevent breakdowns before they happen, minimising workshop time and keeping your truck on the road where it belongs.

Failure to carry out regular maintance tasks can increase wear and lead to damage or breakdown. Mercedes-Benz Uptime gives you timely information and clear instructions on the maintenance tasks you can carry out yourself, including regeneration the diesel particulate filter, topping up fluids and correcting tyre pressure.

Any repair and maintenance needs are detected at an early stage and automatically relayed to your chose Service Partner. The workshop will prepare for your visit by ordering parts and scheduling the work. Multiple tasks can be bundled, resulting in fewer workshops visits and a significant reduction in downtime.

If your truck is likely to break down you'll be contacted immediately by the Mercedes-Benz Customer Assistance Centre (CAC).  We'll check availability of parts and resources, then help arrange a workshop appointment so your vehicle can be repaired straight away, with the absolute minimum disruption to your schedule.